Packages

Regulations of the Internet portal TAKES-CARE.COM

of 01/01/2021

§1
General provisions

This "Regulations of the Internet portal Takes-care.com "(hereinafter" Regulations ") defines Conditions and rules for using the portal Takes-care.com (hereinafter "TC portal") by Users, in particular the conditions for concluding and terminating the contract for the benefit electronic respondence regarding the portal's activities should be directed to electronic services, setting up and keeping a User's Account, basics and principles data processing, including users' personal data, providing services on the road Electronic through the portal Takes-care.com on the thing of users, as well as the behavior complaint.

Portal Takes-care.com belongs to the company's Takescare with limited responsibility, based in Krakow, os. Słoneczne 8/43, 31-957 Krakow, entered to the Register of Entrepreneurs by the District Court for Krakow-Śródmieście in Krakow, XI Economic Department of the National Court Register under the number KRS 0000648009, NIP 678-31-63-938, REGON 365933460, share capital in the amount of PLN 5,000.00, running a medical entity entered in the register of entities performing activities healing at 000000234806.

Electronic correspondence regarding the portal's activities should be directed to Address: toescare@takes-care.com , and correspondence in traditional (paper) form - to the address Słoneczne 8/43, 31-957 Krakow

The regulations are made available free of charge via the Internet on the Portal Internet Takes-care.com in a way enabling the user to acquire, playback and consolidating the content of the Regulations using the ICT system, which the user uses.

In the scope of services provided electronically, the regulations are the regulations about which Speech in art. 8 of the Act on the provision of electronic services.

§2
Definitions

The following concepts, included in the regulations, have the meaning given to them below:

Administrator - Takescare Limited Liability Company, based in Krakow, os. Słoneczny 8/43, 31-957 Kraków, entered in the register of entrepreneurs by District Court for Krakow-Śródmieście in Krakow, XI National Commercial Department Court Register under the KRS number 0000648009, NIP No. 678-31-63-938, REGON 365933460, share capital in the amount of PLN 5,000.00, address electronic: toescare@takes-care.com , being:
1. Service provider within the meaning of art. 2 point 6) of the Act on the provision of services by road electronic, providing electronic services described in point 21 below. or,
2. Data administrator, within the meaning of art. 4 point 7) GDPR, determining the goals and Personal data processing means processed on the TC portal, obliged for the use of technical and organizational measures to protect processed personal data appropriate to the threats and category of data covered by protection, and in particular, he should secure the data against providing them with their disclosure unauthorized, taking by an unauthorized person, processing with violation of the act and change, loss, damage or destruction.

User account activation - procedure described in Annex 1 to this Regulations.

Database - a data set containing legally protected data of portal users TC, including personal data, necessary to provide electronic services by TC portal. Data on individual patients may be, with their consent or on their behalf, made available to individual specialists or facilities, including scans of documentation medical patient, measurement results of medical parameters, calendar management health, or other necessary for the purposes of granting online medical consultation.

"Heart on the patient's side" certificate - distinction awarded by the specialist by portal Takes-care.com based on reviews Patients.

Personal data - in accordance with PUDO, all information about the identified or Identifying natural persons who are users of the TC portal or - In the case of a specialist or facility - people performing specific activities in name of users.

Personal medical data - personal data to determine the state of health The patient, in particular the results of the tests or measurements, vaccination cards, data on the passed diseases, diseases, addictions, medications, sensitization, placed in Patient's profile only by the patient or at the request of the patient - by a specialist or Facility (people acting on their behalf). Medical personal data is processed in in connection with the provision of services management by the TC service service medical by specialists and institutions, while maintaining the requirements arising from GDPR and its executive provisions.

Password - a string of characters to gain authorized access to the TC portal, determined independently by the person registration, the administrator of the facility, Partner administrator, functional administrator, TC administrator, or broadcast automatically through the system during registration to the service, at least 8 signs, containing lowercase and big letters and numbers or special characters;

User Account - patient's account/specialist/institution/administrator Partner/functional administrator/functional administrator/operator; separated and An individualized place made available and managed by the Administrator on the TC portal, Available only for one registered user. User's account enables the storage of the account owner's data, including collecting and storage of the patient's medical data. The scope is also assigned to the account available via the service or information portal.

Login - introducing by the user a unique identifier (login) and he created a slogan he created and only known to him or 6 digital access code, generated by Takes-care.com important by specific time interval, entitling him to enter the user's account, after activation.

Logging out - effective leaving by the user, user account, in such A way that no other person can access the user account.

Patient - an adult natural person who has full activity legal, which is not a specialist or facility, using the portal Takes-care.com in to obtain medical advice in the form of online consultation, which by acceptance Regulations and the transition of the registration procedure gains access to the services offered by the TC portal.

Online medical care package - an offer of an annual subscription to medical care Online containing a certain number of services along with access to system functionality.

Portal Takes-care.com (TC portal)-Platform Internet available at https://takes-care.com/, enabling the user through funds distance communication, remote contact between doctors or others specialists in the medical or pharmaceutical industry conducting activities healing within the meaning of the relevant legal provisions, and natural persons seeking medical assistance in the form of online consultation. Means of communication at the distance used by the TC portal are in particular: videoconsultation, Telephone conversation and chat.

Facility - a natural person, legal person or organizational unit without legal personality, performing medical and paramedical or leading activities pharmacy activity, which by accepting the regulations and the procedure registration gains access to services offered by the portal Takes-care.com . A distinction is made between public facilities and non -public facilities and pharmacies.

Patient profile - confirmed collection of information about the patient, placed in Portal toes-care.com .

Institution profile - confirmed collection of information about the facility, placed in Portal toes-care.com .

Specialist profile - confirmed collection of information about a specialist, placed in Portal toes-care.com .

Commission - remuneration for the portal Takes-care.com for services.

Regulations - this document.

Personal Data Protection Regulation, GDPR - Regulation Of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on protection of natural persons in connection with the processing of personal data and in the case free flow of such data and repealing Directive 95/46/EC (general Data Protection Regulation) of 27 April 2016 (Journal of Laws. EU.L No. 119, p. 1);

Specialist - a natural person conducting medical activities within the meaning of the Act on medical activities, registered on the TC portal, which by accepting the regulations and The passage of the registration procedure gains access to services offered by the TC portal.

System - ICT system adapted to perform services on it.

Agreement - contract for the provision of electronic service.

Service provided electronically by the TC portal, service - service provided electronically by the Service Provider, consisting in providing the TC portal by the system ICT, enabling remote contact between a doctor or other specialist with industry medical or pharmaceutical and patient, interested in obtaining medical consultation online (as part of e-gabinet), without the presence of two sides. As part of the Services Portal Takes-care.com assures, on individual patient request, data transmission (sending or data collection), as well as storage of data posted or collected by Patient (or at his request - by another user) on an individual patient's account, using or on The effect of using the mechanisms available for this available through the TC portal.

Act on medical activities - Act of 15 April 2011 about medical activity (Journal of Laws 2016.1638, as amended).

Consumer Rights Act - Act of 30 May 2014. About rights consumer (Journal of Laws 2014.827, as amended).

Act on the provision of electronic services - Act of July 18, 2002 year on the provision of electronic services (jt. Journal of Laws 2016, item 1030, as amended).

User - patient or specialist or facility using the functionality TC portal.

§3
General information about services provided by the portal Takes-care.com .

Portal Takes-care.com as part of your activities:
1. It provides an internet platform through which specialists not employed by Administrator and facilities can offer their services to order and acquire by patients. Using the services offered by such specialists and The facilities enter into a direct contractual relationship with these entities, on power that you book or purchase the appropriate service. From the moment when you book the service, the portal Takes-care.com works only as an intermediary between a state and a specialist or institution, passing Important information about the patient purchased by the patient.
2. He provides a distance health services as a medical entity within the meaning of Art. 3 paragraph 1 of the Act on medical activity via the TC portal by specialists employed by the Administrator.

To conclude a contract for the provision of a service provided electronically by the TC portal takes place in accordance with § 4 point 6 of these Regulations.

The functionalities of the TC portal are described in Annex 2 to these Regulations.

Portal Takes-care.com reserves the right to temporary suspension of the benefit Services in connection with the modernization or reconstruction of the Takes-care.com or with works Conservation of the ICT system.

Portal Takes-care.com reserves the right introduction of new services, as well resignation or a change in the scope of existing services.

§4
Using the portal Takes-care.com

From the portal Takes-care.com can be used by people physical, having full ability to legal actions, legal entities and organizational units without legal personality, which the Act grants legal capacity.

To get access to the portal Takes-care.com The account activation process should be passed Patient/specialist/facility, on the conditions described in Annex 1 to this Regulations. The account activation process and registration on the platform is free.

A condition for using the portal Takes-care.com is to register using real, own data, including personal and contact details.

During registration, you must choose the form of presence on the portal Takes-care.com : Patient account or specialist account.

At the time the registration is confirmed, the contract for the provision of the service is concluded electronically between the user and the portal Takes-care.com , enabling Using services provided under the TC portal under the terms specified in Regulations. The TC portal confirms to the user the conclusion of the contract through e -mail to the electronic address provided by the User, when making registration.

Sending the registration form means acceptance of the terms of the Regulations and conclusion contracts for the provision of electronic service. The user confirms the admission to news that the TC portal gathers, processes and uses the information provided and data, including medical personal data in order to provide services selected by User. In order to perform the service, access to the abovementioned Data obtained by Patient specialist or facility. The above disclosure of data by the patient for The intermediation of the TC portal is voluntary, although necessary to obtain consultations on-line or other service for which this data is necessary or required. The patient may in change the scope of institutions or specialists who have chosen to change the moment of him Personal data, including medical personal data, is made available through TC portal.

After the appointment of the service, portal Takes-care.com creates an account for the user assigned to an e-mail account given in the registration form.

Logging in to the TC portal is made by entering the login and password.

To use the service, the user does not have to register on the TC portal.

After logging in to his profile, the patient can edit and supplement the data and add your photos and medical documentation, test results, measurements, information about dates, medications, lifestyles, habits.

Portal Takes-care.com reserves the right to telephone verification the truthfulness of the given specialist/facility data.

The user is required to update all data saved on his account, introduced during registration, if they had been later changed. Data update should be made using the appropriate profile editing form available on the portal Takes-care.com , after Earlier logging in to the account. Possible negative consequences resulting from the lack of data update are borne User.

A given user can have only one account. In justified cases The administrator may allow for more than one account by one User, but this is a special situation that requires a desire to have a desire to have more than one account with justification by e-mail to the administrator on address toescare@takes-care.com

The user may not use other users' accounts and share his own Accounts to other people. In the case of facilities, it is permissible to use an account Facilities for more than one person, properly authorized by the facility for action on their behalf (e.g. service staff). The user is obliged to keep the password to your account secretly. Accounts are not transferable and transferred to others To the user without the knowledge and consent of the portal Takes-care.com is prohibited. Portal no is responsible for the user's violation of the above principle.

User, by sending a registration form or logging in to the Takes- Care.com declares that:
1. He read the regulations, accepts its content and undertakes to comply with it,
2. The data provided in it is complete, true, in line with the facts
3. His data does not violate any rights of third parties,
4. Agrees to receiving the e-mail address indicated in the registration form system messages, including notifications of new messages, notifications of new comments, about technical breaks in the operation of the portal Takes-care.com , changes in the regulations and new functionalities,
5. Agrees to provide his name in e-mails sent via and as part of the functionality of the portal Takes-care.com ,
6. Agrees to send your data used in the portal Takes-care.com (username, specialization, internship) in notifications about new ideas in Service Add an idea sent cyclically to a group of users that are She ordered notifications.
7. Agrees to the use of your name, personal personalities, specialization, internship and statements on the website in information and promotional materials created by Portal Takes-care.com .

User, registering on the portal Takes-care.com , he undertakes to:
1. Compliance with original property rights, including rights arising from registration trademarks, utility and industrial patterns Takes-care.com or Users and other entities;
2. Not to carry out actions that violate the privacy of other users, above all consisting in collecting, processing and disseminating information about other users without their explicit consent, except when these activities are in line with the law and the provisions of these Regulations;
3. Refraining from any actions that could hinder or disturb Functioning of the portal Takes-care.com ;
4. Refraining from taking any action to the detriment of the Takes- Care.com or users or other entities;
5. Refraining from taking actions aimed at promoting websites and competitive activities in relation to the portal Takes-care.com .

Deleting an account on the portal Takes-care.com ::
1. Deleting an account on the portal Takes-care.com ::
A specialist/facility has the right to delete the account by deregistration with portal toes-care.com . Completion of the procedure deleting the account is finalized in within 2 business days.
As a result of deregistration, the User Account is deleted on the Takes Care.com. The administrator deletes all personal data from the database a deregistered user, except for data whose storage is required legal provisions (e.g. medical records) or legally justified a legitimate interest of the administrator.
As a result of deregistration, the deregistered user profile is not available.
Deregistration does not remove the user's statements in the service Add an idea which They become part of the portal Takes-care.com after deregistration.

In relation to users breaking these regulations, the Administrator reserves the right to send a warning with a request to abandon violations within 2 days working from the date of sending a warning or sending a warning with a temporary one suspension of access to the functionality of the portal Takes-care.com .

The administrator reserves the right to delete the User Account immediately, If he finds that the User's actions are contrary to the law, these Regulations or violate the good name or interests of the portal Takes-care.com or other users and if the user has not stopped breaking the regulations within the date given in point 18.

Re -registration of the user -deleted by the User Administrator is only possible for Administrator's consent.

In the event of justified doubts as to the truth or compliance with the law provided for registration of personal data, the administrator has the right to block The user access to the portal Takes-care.com until until explanations of the situation.

§5
Conclusion and withdrawal from the contract for the provision of a service provided electronically by the portal Takes-care.com

The conclusion of the contract for the provision of the Service takes place in accordance with §4 item 6 of this Regulations.

Sales contracts concluded via the Internet are contracts concluded in accordance with of the Act of 30 May 2014 on consumer rights, due to what, the user being a consumer, in cases and in the principles set out in the abovementioned act has the right to withdraw from the contract, without giving reasons, within 14 days from day of its conclusion, subject to paragraph 7. However, in the case of services with properties specified by the consumer in his order or closely related to His person above This right is not entitled to, as provided for in art. 38 points 1 and 3 of the abovementioned Act. The above -mentioned right to withdraw is not entitled to The user who has concluded a contract for the acquisition of a health service provided by healthcare workers to patients in order to assess, maintain or improving their health, including rewriting, issuing and sharing medicinal products and medical devices, about which provides art. 3 para. 1 point 7 above Act. Each time starting the benefit TC services before the 14-day period of withdrawal from the contract, The user acknowledges that he loses his right to withdraw and that in the event of withdrawal from the contract, he is obliged to incur costs Services application to the provisions of the abovementioned Act.

Sales contracts concluded via the Internet are contracts concluded in accordance with of the Act of 30 May 2014 on consumer rights, due to what, the user being a consumer, in cases and in the principles set out in the abovementioned act has the right to withdraw from the contract, without giving reasons, within 14 days from day of its conclusion, subject to paragraph 7. However, in the case of services with properties specified by the consumer in his order or closely related to His person above This right is not entitled to, as provided for in art. 38 points 1 and 3 of the abovementioned Act. The above -mentioned right to withdraw is not entitled to The user who has concluded a contract for the acquisition of a health service provided by healthcare workers to patients in order to assess, maintain or improving their health, including rewriting, issuing and sharing medicinal products and medical devices, about which provides art. 3 para. 1 point 7 above Act. Each time starting the benefit TC services before the 14-day period of withdrawal from the contract, The user acknowledges that he loses his right to withdraw and that in the event of withdrawal from the contract, he is obliged to incur costs Services application to the provisions of the abovementioned Act.

In the event of a declaration of withdrawal of the contract in the manner and dates, indicated above, Takescare within 14 days from the date of receipt of the statement Fr. withdrawal will return to the user all payments made by him the same payment method that the user used. The above applies to reservation of paragraph 5.

Return proportional to the fulfilled benefit - if the user reported request to start the provision of a paid service before the deadline for withdrawal from the contract, he is required to cover the costs of the service to which it was fulfilled until withdrawal, pursuant to the provisions of the Act on consumer rights. The amount of payment is calculated in proportion to the scope of the benefit fulfilled, with taking into account the service price agreed in the contract.

The amount returned to the user is reduced by the costs of fees charged by external operators that the user used to make payments or send SMS notifications to the TC portal in the amount resulting from the current tables of fees and commissions of these entities.

The right to withdraw from the contract is not entitled to the User who has used the service, Despite informing it before the service is started, that after the service is released For the user, he will lose the right to withdraw from the contract with the TC portal.

In the case of the User's appointment for the day after the 14th day from day of conclusion of the contract and withdrawal from the contract with a 14-day period, The agreed service is automatically canceled.

§6
Conditions for providing and using services provided by the portal Takes-care.com . Fees.

Technical requirements.
1. Using the portal requires the following technical requirements to meet:
  1. device with access to the Internet with Microsoft operating system Windows, MacOS, iOS or Android and minimum connection speed of 1 Mbps,
  2. The current version of the Chrome, Edge, Safari or Safari or Safari web browser installed Firefox with the application support necessary for the correct connection with ICT system, III) launching JavaScript (latest and JavaScript enabled),
  3. active e-mail address,
  4. landline or mobile phone.
2. When using the portal on mobile devices, the device should Has Android, iOS updated to the latest version.
3. If the portal is used on mobile devices, it is not required Application installation, the solution works in the Web Progressive App on mobile devices.
4. Currently, the portal does not support video consultations implemented on Apple devices iPhone with the current version of the iOS. It is recommended to conduct a video consultation on Apple iPad or Apple MacBook or Apple ICC.
5. The connection with the portal is used using the SSL protocol.

No user providing unlawful content.
1. It is prohibited to place unlawful content that propagates violence, racial, religious, ethnic hatred, offensive content, violating the good name of people third, containing words and expressions commonly recognized as offensive or vulgar and other content contrary to the principles of social coexistence.
2. It is required to address other users with respect and generally accepted standards.
3. The content of each entry expresses the views and opinions of its author, not the Takes portal Care.com or the persons indicated by him, for which the portal Takes-care.com no bears responsibility.
4. The administrator reserves the right to remove information from this nature or posted on the pages of the TC portal by unauthorized persons, without providing causes.

Fees.
1. The account activation process and registration on the platform is free.
2. A detailed list of fees incurred by users for implementation The proposed services are included in the offer presented on the TC portal.
3. The fee for the selected online medical care package is an annual fee paid once. As part of the online medical care packages, the user has the option using a specific number of services available for the selected number of patients. In During the subscription, it is not possible to change the subscription persons.
4. In the case of the patient's appointment and failure to appear without prior appeals will be calculated as used in a given month and year settlement.
5. Fees are paid by Users via payment services, Fr. referred to in Annex 4 through one of the following ways:
  1. electronic bank transfer,
  2. electronic billing systems,
  3. credit card.
6. Portal Takes-care.com reserves the right to introduce fees from any Services provided as part of the portal Takes-care.com and at the same time undertakes Inform about changes in advance, not less than 7 days.
7. In the event of a recipe for a specialist for the user, referrals to tests, sick leave or other document, the user covers the costs delivery of the above document to the indicated address (cost of courier).

Reference marketing - commands
1. The command is to send a link generated for the user once, thanks to which it is possible to identify people purchasing the service based on this link, entitling to a discount.
2. Commands are only possible when buying a service called Medical Care Package Online.
3. The recommendation link is a 5 % discount on the purchase of a service called Medical Care Package Online.
4. The basis for calculating the discount for the recommendation for the person buying a medical care package Online is to receive and use the recommendation link and not terminate purchased service within 14 days of its purchase. The amount of the discount will go to Virtual User's portfolio in the My Portfolio tab.
5. For the service of the service, the recommending person receives a month of free subscription for Services online medical care package or power of "my portfolio" with PLN 19 gross.
6. The basis for the supply of "my portfolio" the amount of PLN 19 gross for the recommending person is:
  1. having a patient's account and
  2. Purchase of an online medical care package by the person to whom he was sent unique Link and not terminating the contract of use in the period of 14 from the date of purchase.
7. Each free subscription month for your patient's account is calculated as next months after the subscription period has ended.
8. Discounts and discounts accumulated as part of the commands cannot be:
  1. Exchanged, transferred, resold to third parties;
  2. Converted into financial equivalent and paid to the user's bank account or a third party;
  3. Used to buy other services outside the portal Takes-care.com

sale
1. Portal Takes-care.com will lead Promotional campaigns related to the offered services by him
2. Promotions will have the character of discount codes or other reliefs enabling acquiring services at a lower price than regular or will allow the package to apply Online medical care in a longer period of time than regular
3. The discount code should be added in the registration form before buying a service, a The discount will be automatically calculated by the system.
4. In case of extending the time of the online medical care package, time The duration of the promotion will be automatically calculated by the system.
5. Advertising campaigns will be regulated by separate promotion regulations.

§7
Reservations and complaint procedure

Portal Takes-care.com will make every effort in to ensure its correct actions and will help in solving problems related to his functioning.

Reservations, as well as comments, suggestions and errors may be reported to the Takes- Care.com for the contact form, available in the contact tab on the website: Takes-care.com

Responses to applications will be given immediately to the e -mail address User, provided in the contact form.

The User has the right to initiate a complaint procedure in connection with the Services provided by the portal Takes-care.com using the contact form - Selecting the subject of the application: Complaints. Complaints must include
1. user data
2. User phone number
3. User's e -mail address
4. Determining the subject of the complaint
5. the time in which the reported irregularities occurred
6. justification of the complaint and a description of the losses incurred
7. Possible claim against the TC portal

The complaint is considered within 30 days from the date of its receipt by the portal takes-care.com .

If the 30-day complaint date cannot be met, the Takes portal Care.com will notify before its expiry of the complaint about the reasons delays and will set another date.

If the user does not agree with the result of the complaint procedure, he has the right to pursue your claims in court.

§8
Copyright

The resources of the portal toes-care.com are good like information, services, goods and others Intangible good.

The name Takes-care.com is legally protected. Any use without written The consent of the portal Takes-care.com is prohibited.

Portal Takes-care.com is the owner of the rights original and other exclusive rights, such as also consisting of individual elements, in particular signs commercial, utility models, copyright or related rights and related items and other intangible goods.

On the portal Takes-care.com goods are made available from other people; They are among in particular information, data, texts, images, graphics, owned by people entitled.

All the rights of the persons from whom the goods indicated above come are reserved.

It is forbidden to copy, make changes, send any resource Portal Takes-care.com unless the authorized The entity will clearly grant the given consent act.

No part of the resources of the portal Takes-care.com no can be published without consent Portal toes-care.com . Any printing, copying and saving data on The computer disk is only allowed for private use of the user. Exceptions to This point requires written consent and confirmation of the portal Takes-care.com .

It is forbidden to use procedures and systems in any activity I met when using the portal Takes-care.com . All procedures and Solutions of the portal Takes-care.com are his property.

In matters not covered by the regulations, the relevant provisions apply rights.

Portal Takes-care.com reports to law enforcement agencies cases suspected of breaking rights, including impersonating other people.

§9
Promotion and advertising on the portal Takes-care.com

On the pages of the portal Takes-care.com can be Planned ads and ads third parties, for a fixed fee and on the terms set out with the entity posting an advertisement or advertisement.

Portal Takes-care.com has the right to refuse placing an advertisement or advertisement, If their content or form is contrary to the law, the principles of social coexistence or the character of the portal Takes-care.com .

Portal Takes-care.com can already remove posted advertising for reasons indicated in point 2.

§10
Law and disputes. Responsibility of the TC portal.

Polish law is the right to settle disputes in court.

All disputes related to services provided by the Takes Care.com will be resolved by common courts competent according to the provisions about general properties.

In the event of disputes, the TC portal suggests using mediation aim amicable solution to the dispute.

In the event of a change or annulment, as a result of a final court decision, any of the provisions of these Regulations, its other provisions They remain in force and bind the pages.

The TC portal is only responsible for providing functionality necessary for the service.

Portal Takes-care.com does not bear responsibility for breaks in the provision of services resulting from reasons beyond his independent.

Portal Takes-care.com does not bear responsibility for incorrect action installed software or the effects of hacking burglaries and for Providing access to the account by its owner to a third party.

In the scope of the provision of services referred to in §3 para. 1 lit. a, i.e. provided services by institutions and the TC portal not employed by the Administrator is responsible only for providing the functionality necessary for service implementation. For such services, the portal Takes-care.com does not provide services medical and is not responsible for medical services provided by Specialists from the medical or pharmaceutical industry using tools ICTS shared by the Portal, in particular the TC portal does not bear responsibility for error in medical art.

In the scope of the services referred to in §3 para. 1 lit. b, i.e. services provided by Administrator as a medical entity, the administrator is responsible for the services rendered on the principles set out in generally applicable law as medical entity.

§11
Final Provisions

The regulations of the TC portal are protected by copyright and using it without written The administrator's consent is prohibited and may be the basis for claims.

Portal Takes-care.com reserves the right to Amendments to the Regulations. Acceptance of new ones The terms of the regulations take place after logging in to the TC portal and accepting new service conditions. Users who do not agree to change this Regulations will lose access to the TC portal.

In matters not covered in the Regulations, the provisions of the Act on benefit shall apply electronic services, the Civil Code and other Polish law, having Application to services subject to these regulations.

The regulations include attachments No. 1,2,3 and 4.

These Regulations enter into force on the day of publication on the website of the portal takes-care.com .

Annex No. 1 - User Account activation procedure

The following steps should be taken to activate the user's account:

The account activation process and registration on the platform is free. In order to arrange a service Telemedic, the user does not have to register on the platform.

The user chooses a telemedicine service on the main page of the TC portal through Searching for a specialization, and then chooses the date and time of the visit online. In The next step is completed by the "Consultation Agreements" form, accepts the regulations service and pays the service.

After paying for the visit, the IT system generates a user account and sends Mail and SMS notification to the user's data indicated in the form.

In the notification, the User receives instructions on logging in to the system or Account activation using the link sent.

Confirmation of receiving an electronic message is done by clicking by User to a sent link, which results in full activation of the account and allows you to log in to him and take an online consultation.

The process of registration, logging in and work on a logged in profile is based on An encrypted connection secured by an SSL protocol. More about safety Read data in the Privacy Policy.

Annex No. 2 - Using the portal Takes-care.com

Using the portal Takes-care.com is voluntary and aims to make an appointment and Performing a telemedicine service.

Portal Takes-care.com offers services personalized for a given user, such how:

Medical documentation maintenance and archiving service (under the card Patient).
Telemmedic service obtained via e-gabinet benefit health -based health confirmed by relevant documents, benefits, in particular: state examination health, recognition of diseases and preventing them, treatment and rehabilitation of patients, providing medical advice, as well as issuing opinions and medical certificates. IMPORTANT: Each time the patient is obliged to show before the consultation Doctor/specialist ID card or other document confirming identity.
Consultations of a patient with a specialist or facility via post electronic - this is done by completing the appropriate form internet. Such consultation is not a medical advice within the meaning of the Act on medical activity or its substitute. It is only health education and not It should be treated as providing health services within the meaning of the abovementioned Act.
Ask a specialist's question - ask a specialist's question is not a medical advice in understanding the provisions of the Act on medical activity or its substitute. It is only health education and should not be treated as providing benefits health in the meaning of the above Act. "Ask a specialist's question" is a place in Portal Takes-care.com , where the patient can ask a question about the issue health. The patient defines the field that the question concerns. There is no way choosing a specific specialist. The answer to the question will be sent for e -mail intermediary for the patient during registration E-mail address, within 7 business days. The answer is information and general, under no circumstances can be treated as a diagnosis, nor be the basis for the patient to take health activities, and in particular for the use or non -use of specific therapy, acceptance or not taking medications, etc. Portal Takes-care.com is not responsible for the content of the patient asked by the patient, or for the content of the answer given by Specialist.

The condition for using the portal is registration of the User Account. The user has to Choosing a patient account or specialist account:
1. Patient account:
  1. The patient's account user is a natural person who has full ability to legal actions that made registration on the website or made reservation the term with a specialist using visits to be carried out online consultation
  2. Registration on the Website is only possible if it is expressed by User, consent to the Service Provider's personal data User about the state of health and making this data available to the selected specialist.
  3. The patient's online account allows you to fully use the IT system in in order to perform the telemedicine service and using other functionalities Service.
  4. In order to perform a one -off telemedicine service, the user is obliged pay the fee indicated when ordering an online visit.
  5. In order to perform the telemedicine service as part of the online medical care package, The user is obliged to pay the fee indicated in the offer assigned According to the mini, multi or maxi package.
  6. A detailed offer of online medical care packages can be found on the portal Takes-care.com VII) fees are paid by Users via payment services, about referred to in Annex 4, through one of the following ways:
    1. electronic bank transfer,
    2. electronic billing systems,
    3. credit card.
  7. The patient may cancel a one -off telemedicine service. In case The service cancellations are refundable in the following amount:
    1. Appeal at least 6 hours before the date of the visit - charged fee is refundable in full,
    2. appeal less than 6 hours before the date of the visit and at least for 2 hours before - the charged fee is refundable in 50%,
    3. Appealing for less than 2 hours before the date of the visit - the fee charged No is refundable.
  8. The refund is reimbursed by transferring the appropriate amount to the account Patient, in the My wallet tab, less fees paid for Payments or operators.
  9. In the case of the patient's appointment with a telemedicine service and failure to appear Without prior cancellation, the service will be calculated as used in the given monthly and billing year.
  10. If a specialist issued a prescription for the user, referral on tests, sick leave or other document, the user covers the costs delivery of the above document to the indicated address (cost of courier).
2. Specialist/ facility account:
  1. The user of the specialist account/facility is a natural person, the host medical activities within the meaning of the Act on medical activities, registered on the TC portal, which by accepting the regulations and the procedure The registration gains access to services offered by the TC portal.
  2. Registration on the Website is only possible if it is expressed by Specialist consent to the processing of personal data by the Service Provider, contract entrusting data processing and approval of the Website Regulations.
  3. E-gabinet allows a specialist to fully use the IT system in purpose implementation of the telemedicine service and the use of other functionalities of the website.
  4. After logging in on his profile, the specialist/facility may edition I data supplementation, add photos and documents as well as documentation medical patient at his request.
  5. It is the specialist's responsibility to supplement the test card after the conducted consultation. The system will inform about the lack of supplementation of the card using SMS notifications.
  6. The specialist has the option of choosing a form of consultation (video, chat, telephone), price services (in the case of one -off visits) and depends on its owned experiences or specialization. The specialist himself decides about days and hours, in which he provides its calendar. A specialist can plan fixed breaks between the consultations. VII) The specialist receives remuneration for the consultation after her carrying out. VIII) a specialist may cancel the reserved one -time telemedicine service.
  7. In the event of failure to be a reserved visit and not to make up for consultation At the appointed time, an SMS notification is sent to a specialist, on time 5 min, from the start of the planned visit.
  8. In the event of not using the reserved visit, despite the reminder, The specialist is charged with PLN 9.

Portal Takes-care.com reserves the right to introducing fees from any services provided as part of the portal Takes-care.com i At the same time, he undertakes Inform about changes in advance, not less than 7 days.

Annex 3 - functionalities of the portal Takes-care.com

Presentation of a specialist/institution's profile - business card; Contains contact details, photo and a description of a specialist/facility, location, dates and hours of admission (consultation in e- Office, parties in a given facility, home visits), information about the certificate, Fr. verification. The profile shows the assessments issued by users. The specialist/facility is required to supplement the business card after registration at Platform.

Database of specialists and institutions - a collection of profiles registered on the Specialist Portal and Facilities available on the portal Takes-care.com with search engine tool according to criteria for location, specialization, assessment and the awarded certificate "Heart on the side Patient. " Additional functionalities are:
1. Adding opinions about specialists and institutions;
2. Notifications of new information and opinions;

Add an idea-place on the portal Takes-care.com , in which registered users They can send their proposals regarding the functionality of the portal Takes-care.com and evaluate the ideas of other users. The highest rated mistakes can stay implemented; portal Takes-care.com reserves the right to not include an idea without giving a reason.

Health calendar - place on the portal Takes-care.com , where the user can voluntarily enter information about test results, examinations and medical visits and other values important for the user. In the calendar it automatically appears Information about the agreed e-gabinet service and is sent to the user notification of the date of that service to the e-mail address provided at the registration and/or Provided by the user mobile phone number.

Specialist calendar - a specialist has access to his calendar in which he can Enter your:
1. availability in the facility where he accepts patients,
2. Formal availability
3. Availability in the e-Gabinet service.
4. Each user has access to a specialist calendar and can through him register for the e-Gabinet service, visit to the facility or home visit. Portal Takes-care.com automatically sends Specialist e-mail and SMS informing about registration of the user for an e-gabinet visit/service and a reminder of the date of the e-gabinet service.

Certification program "Heart on the patient's side" - portal Takes-care.com admits The "Heart on the Patient side" certificate mainly based on grades Patients, a specialist, deciding to use the e-gabinet service, expresses it The same consent to participate in the certification program "Heart on the patient's side".

Annex 4 - Payment and redirection procedure to the payment service (applies to only fees and parts of fees paid by users)

The payment procedure is implemented via the Dotpay payment system. Dotpay operator - supporting payments. Office address: ul. Wielicka 72, 30-552 Kraków. Tel: (+48) 12-688-26-00

Settlements of transactions with a credit card and e-transfer are carried out for through the Dotpay settlement center.

In order to pay the fee for paid services, the user: Celem uiszczenia Opłaty za płatne Usługi Użytkownik:
1. Chooses a given service;
2. Then he chooses the "pay" option. Then the system automatically redirects User for the Website payment system, Dotpay, the user chooses one of the available payment methods, i.e.
  1. electronic bank transfer,
  2. electronic billing systems,
  3. credit card,
3. The user performs payment for the service;
4. After making the payment, the system receives confirmation about its positive conducting or refusing to carry it out;
5. In the event of successful payment, selected by the user The service receives a "paid" status and it is possible to use it. In case of no successful payment should be made to re -attempt conducting;
6. Portal Takes-care.com reserves the right to change the payment service, about which will inform Users via e -mail to the address Electronic provided by the user.

Privacy policy of the portal Takes-care.com

General information.
1. Administrator of the portal Takes-care.com, www.takes-care.com is the company Takescare With limited responsibility, based in Krakow, os. Słoneczny 8/43, 31-957 Krakow, entered in the Register of Entrepreneurs by the District Court for Krakow-Śródmieście in Krakow, XI Economic Department of the National Court Register under the KRS number 0000648009, NIP No. 678-31-63-938, REGON 365933460, electronic address: Takescare@Takes- Care.com .
2. The TC portal is used to provide an electronic service consisting in providing the system ICT, enabling remote contact between a doctor or other expert from the medical or pharmaceutical industry and the patient, interested in obtaining a service. As part of the service provided, the portal Takes-care.com ensures, at an individual request Patient, data transmission (sending or receiving data) as well as storage data posted or gathered by the patient (or at his request - by another User) on the individual patient's account, using or as a result of use intended mechanisms available through the TC portal.
3. The TC portal provides electronic services and information about obtaining information about Users and their behavior as follows:
  1. Through information voluntarily entered in the forms.
  2. By saving cookies in the end devices (so -called "cookies").
  3. By collecting the logs of the web server by the Takescare hosting operator Sp. z o.o, functioning at the address Słoneczne 8/43, 31-957 Krakow
Information in the forms.
1. The TC portal collects information provided voluntarily by the user.
2. The TC portal collects information provided voluntarily by the user.
Processing of users' personal data.
1. The administrator of users' personal data is the Takescare Limited Company responsibility, based in Krakow, os. Słoneczne 8/43, 31-957 Kraków, Written down Register of Entrepreneurs by the District Court for Krakow-Śródmieście in Krakow, XI Department Economic of the National Court Register under the number KRS 0000648009, No. NIP 678-31-63- 938, REGON 365933460, Electronic address: Takescare@takes-care.com.
2. Takescare appointed the Data Protection Inspector. With the Data Protection Inspector, you can to contact:
3. The data provided by the User is processed to provide the Service and for the purpose enabling the user who is a patient to acquire online medical consultation.
4. The user acknowledges that the TC portal gathers, processes and uses provided information and data, including personal data on health (so -called special category personal data). Takescare processes this data based on the explicit consent of the user (Article 6 (1) (A Art. 9 (2) of the GDPR). In order to perform the service, access to the abovementioned data He obtains a specialist or facility chosen by the patient. The above sharing data by the patient through the TC portal is voluntary but necessary for obtaining an online consultation or other service for which these data is necessary or required. The patient may change the scope of institutions or specialists at the moment of his choice, which his personal data, including medical personal data, is made available for through the TC portal.
5. If the user agrees, then Takescare Sp. z o.o. can use the given data User contact for marketing of own products offered by Takescare Sp. o.o., currently performed and in the future within the limits set by generally applicable law, in particular by phone contact (call back) or by sending commercial information through funds electronic communication (in particular e -mail).
6. Takescare Sp. z o.o. processes users' personal data with the required behavior by the Polish law of security measures and respecting the applicable the scope of legal provisions. Personal data is processed in accordance with the Protection Act personal data, in particular with the provisions of art. 6 para. 1 lit. a, b and f rodo and regulations executive to the abovementioned Act. At Takescare Sp. z o.o. The so -called high level safety.
7. The user has the right to access his personal data and it correction, as well as the right of a written request to stop their processing and to raising opposition, in view of their processing for marketing purposes, in cases indicated in the Personal Data Protection Act.
Information about cookies.
1. The TC portal uses cookies.
2. Cookies (so -called "cookies") are IT data, in particular files text, which are stored on the end device of the TC portal and are intended for Using websites of the TC portal. Cookies usually contain the name of the page Internet from which they come, the time of storing them on the end device and unique number.
3. The entity placing Cookies on the user's end device TC and access to them is the TC operator. Cookies used are in the following purposes:
  1. creating statistics that help you understand how users of the portal TC use websites, which allows you to improve their structure and content;
  2. Maintaining the user of the TC portal (after logging in), thanks to which User No He must re -enter the login and password on each subpage of the TC portal;
  3. determining the user profile to display matched materials in advertising networks, in particular Google networks.
  4. maintaining the user's session, allowing access to content and services available only for logged in,
  5. navigation support within the site,
  6. gathering statistics regarding traffic on the site that allows optimize her contents,
  7. conducting promotional activities.
4. On our website, cookies can also use the Houses cooperating with the TC portal media and research companies.
5. As part of the TC portal, the following types of cookies are used:
  1. session - temporary files that are stored in the end device User Until logging, leaving the website or disabling software (web browser)
  2. permanent - these files are stored in the user's end device for time specified in the parameters of cookies or until they are deleted by User
  3. third parties - set by other services than Takescare, e.g. Google Analytics.
6. Web browsing software (Internet browser) usually By default, it allows you to store cookies on the user's end device. Users of the TC portal can change the settings in this area. Browser The internet allows you to delete cookies. Automatic is also possible blocking Cookies Detailed information on this subject contains help or documentation web browser.
7. Restrictions on the use of cookies may affect some functionalities available On the website of the TC website.
8. Cookies posted on the TC user's end device and used They can also be by advertisers cooperating with the TC operator and partners.
9. We recommend reading the privacy policy of these companies to learn the rules use from cookies used in statistics: Google Privacy Protection Policy Analytics
10. Cookies can be used by advertising networks, in particular the Google network, down Views of ads tailored to the way the user uses the TC portal. In This purpose can maintain information about the user navigation path or time remaining on a given page.
11. In the field of information about the user preferences collected by the advertising network Google The user can view and edit information resulting from cookies using Tools: https://www.google.com/ads/preefers/
Server logs.
1. Information about some users' behavior is logged in to the layer server. These data are used only to administer the TC portal and in to ensure the most efficient service of hosting services rendered.
2. The resources viewed are identified by URLs. In addition, the entry may be subject to:
  1. the arrival time of the inquiry,
  2. time sending a response,
  3. Customer station name - identification implemented by the HTTP protocol,
  4. information on errors that took place when the HTTP transactions were made,
  5. URL website url previously visited by the user (Referer Link) - W case when the transition to the TC portal occurred through the link,
  6. information about the user's browser,
  7. Information about the IP address.
3. The above data is not associated with specific people browsing the pages.
4. The above data is used only for the Portal Administration purposes.
Data available.
1. Data are subject to external entities only within the law allowed.
2. The data contained in the forms and then saved on the User's account is not made available to third parties differently than with the consent of the User and on the terms specified in the regulations of the internet portal Takes-care.com
3. The administrator may be obliged to provide information collected by the TC portal authorized authorities on the basis of lawful demands to the extent resulting from tasks.
Managing cookies - how to experience and withdraw consent in practice?
1. If the user does not want to receive cookies, he can change the settings browsers. We reserve that disabling cookies necessary for processes authentication, safety, maintenance of user preferences can make it difficult, and in extreme cases may prevent the use of websites
2. To manage the cookies settings, select from the list below the browser internet/ System and follow the instructions:
  1. Internet Explorer
  2. Chrome
  3. Safari
  4. Firefox
  5. Opera
  6. Android
  7. Safari (iOS)
  8. Windows Phone
  9. BlackBerry
Security of stored data
1. Data storage - all data stored and sent by Users They are encrypted. Our bases have been registered with the Chief Protection Inspector Personal data. Due to the nature of stored data, we meet the requirements the highest, third level of security, determined by the abovementioned institution.
2. Safe connection - throughout the use of the Website, user connection is encrypted with a 256-bit SSL key. We took care of the highest level of security and to transmission encryption we use the most trusted certificates such as applied are in electronic banking. The authenticity of our certificate can be at any time to check.
Entrusting the processing of personal data
1. Parties' statements
  1. The conclusion of the contract means for the administrator (service provider), the need to entrust Specialist (service recipient), also known as the processing entity, to processing of personal data belonging to third parties (in particular patients), introduced by the Service Recipient into the software. Entrusting processing data passenger centers regulates the "contract of entrusting data processing", which provisions They are in this paragraph.
  2. If there is a "contract" in this paragraph - it should be understood as a contract about providing the service by electronic means, while the "entrustment agreement" - means contract regarding entrusting for the processing of personal data.
2. Entrustment subject:
  1. The parties decide that in order to meet the obligations arising from the provisions rights, and in in particular art. 28 para. 3 GDPR, and the proper implementation of the provisions concluded contract, Administrator, entrusts the data processing entity for processing data personal, gathered on the TC portal, as part of the processing entity Services, to the extent specified in this entrustment agreement. The entrusted data is not further processed. The data is stored on monitored servers.
  2. The Administrator entrusts the processing entity for processing personal data belonging to third parties, i.e. patients, users, specialists. Subject The processor is obliged to process personal data contained in he kept on the TC portal of medical records for the purpose of performing Services. The processing entity is obliged to keep secret all information that concerns patients and which were obtained in connection with implementation Contracts. This secret also applies after the patient's death.
  3. The scope of personal data provided by the Administrator for processing will be He depended on what the user would enter into the patient's/specialist account. Data personal entered by the user may include, in particular, the data collected in as part of medical records, i.e.:
    1. Patient designation:
      - surname and name (names);
      - date of birth;
      - gender designation;
      - address of the place of residence (or registration address);
      - PESEL number, if it was given; In the case of a newborn - a number Pesel mothers, and in the case of people who do not have a PESEL number given - type and Document number confirming identity
      - Phone number;
      - e-mail adress;
      - If the patient is a minor, completely incapacitated or incapable of conscious consent - Surname and first name (names) of the statutory representative and address his place residence.
    2. Specialist designation:
      - name
      - name
      - professional/scientific title
      - specializations
      - permission number
      - e-mail adress
      - Phone number
      - image
      - experience
      - Date of birth (ZUS signature)
  4. Personal data of people authorized by the patient:
    1. surname and name,
    2. surname and name, Phone number
    3. surname and name, e-mail adress
  5. Personal data will be processed by the processing entity for the period execution Contracts until they are removed.
  6. The processing entity will make every effort to entrust the processing data passenger on the Takescare portal, did not cause disruption in realization Services, in particular the processing entity will ensure, without undue delay, access to data contained in medical records collected on the TC portal.
3. The obligations of the parties
  1. The processing entity declares that he undertakes to use the data personal, only to the extent necessary to perform the entrustment agreement i Contracts for Provision of electronic services and for the purposes specified therein.
  2. The processing entity declares that it uses security measures requirements GDPR.
  3. The processing entity declares that it has infrastructure resources, experience and knowledge to the extent enabling the proper performance of the entrustment agreement, in in harmony with applicable law. In particular, the processing entity declares, that the principles of processing and securing personal data resulting in are known to him with GDPR.
  4. The processing entity after completing the provision of services depending on the decision The administrator deletes or returns all personal data and deletes all of them existing copies - unless the law obliges the processing entity to storage data. In this case, the processing entity stores data as independent Personal data administrator.
  5. The processing entity provides the Administrator with all necessary information down demonstrating the fulfillment of the obligations specified in art. 28 GDPR. processing enables the administrator or auditor authorized by the Administrator conducting audits, including an inspection regarding this entrustment agreement processing and contributes to them.
  6. The processing entity when processing personal data is obliged to use Technical and organizational measures to protect processed data. In relationship except that on the basis of an entrustment contract, data collected in as part of medical records, the processing entity is obliged to:
    1. software protection against damage or loss gathered in it data
    2. maintaining metadata integrity and content of kept documentation behind help TC portal, i.e. protection against changes by persons unauthorized by the administrator;
    3. ensuring constant access to data for the user and security before access of unauthorized persons;
4. As part of securing the data entrusted to the processing, the Administrator obliges to:
  1. systematic analysis of threats related to data storage in Service, and if it is required to assess the planned effects surgery processing for the protection of personal data;
  2. developing and using procedures for securing the documentation produced in within Software and services provided on the TC portal;
  3. the use of security measures adequate to threats, including encryption of personal data and the ability to quickly restore availability personal data and access to them in the event of a physical incident or technical;
  4. ongoing controlling the functioning of all organizational and technical IT methods of security, as well as periodic evaluation the effectiveness of these ways;
  5. preparation and implementation of plans to store documentation in a long time, in this her transfer to new IT data carriers and to new data formats, if This is required to ensure continuity of access to documentation.
  6. As far as possible, the processing entity helps the Administrator in the necessary The scope of the obligations specified in art. 32-36 of the Regulation.
  7. The processing entity will support the Administrator if a person physical, whose personal data is processed using the TC portal, will pay down Administrator with an application, having a legal basis in generally applicable regulations regarding processed data.
  8. The processing entity will provide the Administrator with assistance in contacts with the competent The authority of supervision over the protection of personal data or other state body, in in particular by providing, at the user's reasonable request, necessary information and documentation.
  9. The processing entity will notify, without undue delay (no later than on time 48 hours after finding a violation), an administrator with any violations personal data security that is processed on the basis of this Contract entrustment. The administrator will assess the received on his own notifications and will notify the supervisory authorities and natural persons whose violations concern. The notifications referred to in previous sentences will be made road electronic to the administrator's e-mail address in a manner enabling obtaining information such as the nature of the violation, possible categories and the approximate number of people, whose data concern, category and the approximate number of personal data entries it relates to violation, possible consequence of violation, measures used for the purpose remedies Data protection violation.
  10. In order to perform the obligations referred to in the previous points, the entity The processor is obliged to carry out the requirement IOD designation in accordance with art. 37 GDPR and notify the recipient of its result stating IOD contact details.
  11. The processing entity is not entitled to transfer personal data people Third, excluding persons cooperating or working for the entity processing as part of maintaining the efficiency and functionality of the TC portal. In purpose to avoid doubts, on behalf of the entity processing entrusted data personal They can only process people who have previously obtained written from him authorization. Each authorization or its withdrawal of the processing entity obliged is to receive in writing.
  12. The processing entity is obliged to train its employees or collaborators in the scope of how to secure processed data.
5. Cooperation of the parties
  1. During this entrustment agreement, the parties undertake strictly cooperate through designated persons, informing each other about all circumstances having or may affect the implementation of the contract entrustment.
6. Responsibility
  1. Each party is responsible for damages caused to the other side and persons third in connection with the performance of the entrustment agreement, in accordance with the provisions of the Act of 23 April 1964 - Civil Code, provisions of the Act and GDPR and in accordance with provisions of this contract entrusting data processing.
  2. In the event of damage caused by the intentional action of the processing entity, The processing entity will be liable for any damage incurred by the administrator.
  3. In order to avoid doubt, the processing entity is responsible for activities of their employees, subcontractors and other people with whom Provides the entrusted personal data as for its own action and omission.
7. Duration and termination of the data processing agreement
  1. The entrustment agreement is concluded during the duration of the contract for the benefit services electronically.
  2. The administrator is entitled to terminate the entrustment contract without notice in in the case of a gross violation of the principles of processing personal data specified in this contract.
  3. The administrator is entitled to terminate the entrustment contract without notice if As a result of the control of the authority responsible for supervising data processing passenger or other state authority will be revealed inappropriate safeguard personal data collected on the TC portal.

Information clause - information on the processing of personal data:

Where do we have your data from?
We obtained your data:

directly from the state,
From the entity that has concluded with Takes-care.com Agreement about provision of services to you item,
from a partner / third party cooperating with Takes-care.com , which he made available Your personal data based on your consent.

Who is the administrator of your data?
Takescare Limited Liability Company (" Takes-care.com "), based in Krakow, axis. Słoneczne 8/43, 31-957 Kraków, entered in the Register of Entrepreneurs by the District Court for Krakow-Śródmieście in Krakow, XI Economic Department of the National Court Register under KRS number 0000648009, NIP No. 678-31-63-938, REGON 365933460, share capital in PLN 5,000.00, electronic address: toescare@takes-care.com

What data do we process?
TC processes the following data categories:

Contact details: i.e. name, surname, email address;
Identification data for the purposes of concluding the contract, performing the service and invoice issuing;
identification data (including medical data) necessary to provide online services, Electronic services providing services;
Data necessary to provide you with an appropriate marketing offer and services Takes-care.com (e.g. about Takes-care.com, Z which you used earlier).

What will we use your personal data for?
Your personal data will be processed in one or more of the following purposes:

In order to implement the activities performed at your request before the conclusion of the contract, which The subject of using the services and functions of the website Takes-care.com ;
The provision of the abovementioned electronic services;
In order to conclude and perform the contract with Takes-care.com ;
In order to perform the contract concluded with Takes-care.com for you as a third party (Article 393 of the Civil Code), when the party is a different entity;
In order to fulfill the legal obligation on Takes-care.com , e.g. in the scope storage of medical records, invoice or invoice;
for marketing purposes of products and services Takes-care.com ;
Adjusting the content of websites to preferences and interests;
detection of bots and abuse in services;
If you agree and only to the extent that you agree, We will process the following data:
1. statistical measurements and improvement of services (analytical goals);
2. Marketing, including profiling and analytical goals;
3. for marketing of third parties;
4. in order to provide your personal data to entrepreneurs with whom Takes-care.com cooperates so that they can Use them for marketing purposes.
5. In order to conduct the following types of market research and opinions: quantitative research (surveys and tests) or qualitative research (personal interviews).

Are you required to provide personal data?
To the extent that the processing of your data is made to conclude and perform the contract with Takes-care.com , providing your data is voluntary, but necessary for conclusion and performance of the contract, and the basis for processing personal data by Takes-care.com is performance of the contract you are or take action at your request, before conclusion of the contract. Providing data is voluntary, but is necessary to conclude and performance of the contract. If personal data fails to do not, the contract will not be concluded, and The service will not be able to be implemented. Providing the data necessary to issue an invoice is a statutory obligation and results from Act on tax on goods and services. In the remaining extent, providing personal data is voluntary, it is not a requirement statutory or contractual, as well as does not constitute a condition for the conclusion of the contract.

How to withdraw consent?
In those cases where the processing of your personal data is based on prior consent, consent may be canceled, without affecting the processing made on based on consent before its dismissal. You can express both consent or some of them and not express any. In those cases where the processing of your personal data is based on Previous consent at any time you can withdraw the consent granted Takes-care.com , which is not It is associated with negative consequences. Just send an e-mail, call or send Traditional message to the contact details indicated above. I prefer to withdraw your consent can be expressed in any way, the only condition is for it to reach ours messages. Withdrawal of consent does not affect the lawfulness of the processing of your data before it is made, i.e. until the consent is withdrawn by the processing of your data by Takes-care.com is legal.

How to contact our Personal Data Protection Inspector?
This can be done via an e-mail to the following address: iod@takes-care.com

On what basis will we process your personal data?
The basis for processing personal data is, depending on the activities performed:

Conclusion and performance of the contract with Takes-care.com ,
fulfillment of the legal obligation incumbent on Takes-care.com (e.g. issuing an invoice),
legitimate interest Takes-care.com (direct marketing of your products and services or performance of the contract concluded with Takes-care.com For your thing as a person third, when a party to the contract is a different entity),
consent expressed by you.

When and to whom can we provide data and who will we not give it?
If you agree, we will provide your personal data with entrepreneurs, z which Takes-care.com cooperates ("Partners Takes-care.com ”) so that they can them Use for marketing purposes. The data will only be made available to these partners with Takes- Care.com where you agree. Your data can be disclosed to recipients in the form of companies cooperating with us and performing tasks on our behalf and our thing. In this case, it is concluded with these entities an agreement ensuring the security of your data. Due to the fact that these entities They change often, we are not able to present their complete list if you want Know who we are currently working with, you can always ask about it. However, we will not transfer your personal data to a third country (outside the European area Economic). Your personal data will also be made available to institutions and specialists from which You will use services - such entities will also be independent administrators Your personal data.

What can you do with personal data transferred to us?
You have the right to demand from Takes-care.com access to your personal data, their correction (correction), removal or restriction of processing, and we can also Transfer your request to another data administrator. Regarding the processing of the state data to marketing your own products or services Takes-care.com You can bring objection. To what basis for processing your data is consent, you can withdraw this consent.

Until when will we store your data?
Your personal data will be stored as long as necessary to perform contracts connecting the state with Takes-care.com or contract concluded by another entity for you thing, and after this time for a period of time corresponding to the limitation period for claims It can raise Takes-care.com and what can be raised towards takes-care.com . If your personal data will be processed to fulfill the legal obligation incurring on the administrator, personal data will be stored for the time necessary for fulfilling this obligation. We will process data processed on the basis of consent until you withdraw by you this consent. If your personal data will be processed on the basis of a legitimate interest administrator, when the basis of this processing is the performance of a contract concluded with Takes- Care.com for you, the data will be processed until it is completed legally justified interest constituting the basis of this processing or objection. If your personal data will be processed on the basis of a legitimate interest administrator, when the basis of this processing is the direct marketing of your products and Services, your personal data will be processed until you have an objection.

Where you can lodge a complaint about the processing of personal data by Takes-care.com ?
Currently, such complaints can be sent to the President of the Office for Personal Data Protection.

How will we not process personal data?
Your personal data is not subject to automated processing (e.g. profiling), which has legal effects to you or in a similar way significantly influences you, Nevertheless, we use cookies and other traffic registration systems our websites (profiling for marketing purposes).

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